Modifying your payment cycle in Helpjuice is a straightforward process that varies depending on whether you want to upgrade to annual billing or switch to monthly payments.
Upgrading to Annual Billing
To upgrade from monthly to annual billing:
- Log in to your Helpjuice dashboard
- Navigate to the billing section (requires superadmin access)
- Select the annual payment option
- Confirm your selection to complete the upgrade
Note: Only users with superadmin privileges can modify billing settings.
Switching to Monthly Billing
If you're currently on an annual subscription and want to switch to monthly billing:
- Contact Helpjuice support at support@helpjuice.com
- Request the change to monthly billing in your message
- Wait for confirmation from the support team
Tip: Annual subscriptions typically offer cost savings compared to monthly billing. Consider this when changing your payment cycle.